In 20 hours, you will explore typical communication issues and learn how to effectively resolve conflict. You will understand effective communication techniques, conflict styles and strategies, intergenerational communication, and collaborative conflict resolution.

Engage in this highly interactive workshop environment where both large and small group participation are encouraged, providing ample opportunities to practice applied skills within a supportive and safe setting. Your new skills will help you navigate situations like gossip, bad behavior, rumors, power dynamics, and managing emotions.

2024 Training Dates

Spring: May 14, 16, 21 and 23
Fall: November 5, 7, 12 and 14
Time

8:30 a.m. to 1 p.m. PST

Cost

$499 per person
$449 per person for three or more attendees from the same organization
Location

Online – Zoom and Miro

Professional Development Credits

SHRM Eligible

16 CEU Credits